| For repairs, The cost is a flat rate of $35 for labor, plus fees for any parts are needed for repair. Should it be deemed that the unit is not repairable, then it will be returned and repair fees minus shipping costs and a $10 service charge will be refunded. A completed Services Agreement form must be included with the unit. |
| To help minimize your costs, please send an email along with a clear, high resolution picture (please, no cell phone shots) to services@upgradeyourconsole.net with your repair inquiry. |
| Also note that repair cost does not include installation of the modchip. |
| Mail-in business is welcome! All installs and most repairs will be completed within 1-2 business days upon being received, and then the unit will be shipped back to the customer. A completed Services Agreement form must be included with the unit. Please contact services@upgradeyourconsole.net for the address and further instructions. |
| Unless otherwise requested, all return shipments will be sent via Priority Mail with delivery confirmation and insurance. Other shipping options are available. Shipping insurance is non-optional. Signature confirmation is available, and is optional. Other shipping options are available. For tips on how to properly pack your console for shipping, please see the FAQ. |
| Customers may also elect to include a pre-paid return label in the box
|
| For mail-in customers, acceptable payment methods are: |
| Checks are not accepted! |
| Click the link to open the form in your browser, or right-click and "save target as" to download it to your computer: Services Agreement. The form is a PDF, and a free PDF reader may be obtained from Foxit Software.com. |